Returns & Exchanges

At TrailMaps, we want you to be completely satisfied with your home decor and cartography pieces. If your map isn't the perfect fit for your space, you can return or exchange any unused items within 30 days of delivery.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to start the process and receive a return authorization.

2

Pack Your Map

Carefully place the item back in its original protective tube or packaging to ensure it remains crease-free during transit.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.

4

Receive Your Refund

Once our team inspects the returned item, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing